HIRE A QUALIFIED
Ecommerce Virtual Assistants
Our Ecommerce virtual assistants improve the customer experience & boost sales
Let our Ecommerce & Retail Virtual Assistants manage your store operations—from order processing, inventory updates, and product listing optimization to customer support and returns—so you can devote your energy to driving sales, refining product lines, and strategic growth.
We are skilled in handling storefront management across both digital platforms
(Shopify, Amazon, etc.) and physical inventory systems.
Our Virtual Assistants streamline daily tasks efficiently and cost-effectively, freeing you to focus on innovation and long-term business expansion
What can an Ecommerce Virtual Assistant Do For You?
.
-
Online Store Management
Customer Service
- Respond promptly to customer questions, inquiries, and concerns via email, phone, and social media.
- Provide effective post-sales support by resolving issues and ensuring a positive customer experience.
- Engage with customers to encourage reviews and testimonials, helping to build brand trust and credibility.
Order Management
- Manage end-to-end order processing, including payments, shipping, and returns.
- Monitor and update inventory in real-time to prevent stockouts.
- Handle product updates, data entry, filing, and document management.
- Coordinate with dropshipping suppliers to ensure smooth order fulfillment and resolve issues promptly.
Marketing Support
- Plan and send email marketing campaigns to promote new products and request reviews.
- Manage social media accounts by posting content, responding to comments, and building brand loyalty.
- Create and coordinate content for blogs, product descriptions, and visual assets to engage customers.
- Assist with affiliate vetting, payouts, and managing brand ambassador relationships.
Accounting & Bookkeeping
- Manage accounts receivable, accounts payable, and perform reconciliation to ensure financial accuracy.
- Maintain detailed records of returns and refunds for transparency.
- Conduct data entry for sales, expenses, purchases, and other financial transactions, keeping records current.
- Monitor invoice payments, follow up on overdue payments, and track customer payment histories.
Online Store Management
- Platform Oversight — Manage storefronts across major platforms (Shopify, Amazon, eBay, Etsy, NetSuite, or custom sites) to ensure seamless operations.
- Product Listing & Data Entry — Add, update, or remove products; manage SKUs, descriptions, images, categories, and bulk uploads.
- Document & Inventory Management — Organize files, track stock levels, prevent overselling, and trigger restock alerts.
- Social Storefront Handling — Set up, manage, and optimize channels like Facebook Marketplace, TikTok Shop, and CommentSold for multi-channel reach.
- Order Processing & Fulfillment Coordination — Oversee the entire order-cycle—confirmation, shipping, tracking, and returns coordination.
Get started
Hire an Ecommerce Virtual Assistant
with CallDeals today.
1
2
Meet Your Ecommerce-Trained Assistant
Book a personalized strategy session
3
Onboard & Integrate Seamlessly
4
Experience results in just 1 week
Frequently Asked Question
Why Retail & eCommerce Brands Choose CallDeals?
- Big Savings: VAs cost up to 78% less than in-house staff—no salaries, no benefits, no office space, just pay for the hours you need.
- More Time for Growth: Delegating routine tasks like order processing, inventory updates, and customer inquiries frees you to focus on product development, marketing, and scaling.
- Flexible Support: Easily adjust VA hours during peak seasons or slow periods—scale up or down without the hassle of hiring or layoffs.
- Specialized Skills: Get expert help with SEO-optimized listings, platform tools, digital marketing, and report generation—without training costs.
- Better Customer Experience: Fast, 24/7 responses to questions, returns, and complaints build trust, encourage repeat purchases, and improve reviews.
What types of eCommerce platforms can a virtual assistant work in?
A virtual professional can work in a wide range of eCommerce platforms, including online marketplaces like Shopify, WooCommerce, Magento, Amazon, POS systems, inventory software, CRM tools, and customer service platforms.
How our Retail & eCommerce Virtual Assistants can help you?
- Order Processing & Fulfillment: Manage orders end-to-end—confirming, tracking, and coordinating shipments and returns promptly.
- Inventory Management: Monitor stock levels in real time, update catalogs, and coordinate restocking to prevent overselling or stockouts.
- Product Listings & Optimization: Write persuasive, SEO-enhanced descriptions, edit images, and publish listings across platforms like Shopify, Amazon, eBay, and more.
- Customer Support: Respond swiftly and courteously to inquiries via email, chat, or social media; manage returns, refunds, and shipping issues to deliver a seamless customer experience.
- Marketing & Content: Create engaging product copy, manage social media content, run email campaigns, and analyze performance to nurture leads and drive repeat business.
- Administrative & Reporting Tasks: Perform data entry, invoice tracking, database updates, and generate analytics reports to support informed decision-making.
Ready to scale?
Find a virtual professional that meets your unique business needs and save up to 70% on hiring
costs today.